Simplicity is an art, and it’s not always easy to achieve. After all, we’re only human, and because our jewelry pieces are handcrafted they’re not always perfect, and might differ slightly from the pictures. We want to make sure you feel 100% confident with your purchase, so we offer a 10-day return or exchange period for any orders that may be damaged and don’t show any signs of wear.
You can contact our team at firstname.lastname@example.org and we’ll take care of any concerns.
Your KULT jewelry is meant to be an everyday companion.
Like any relationship this one will last longer with some gentle care.
Simple things to keep in mind:
Be careful when applying make-up, lotion, or perfume, to avoid damage from chemicals. Try to remove your necklaces before sleeping, exercising, or showering.
Keep it safe
Store your KULT jewelry pieces carefully and in a safe place. Each piece is different, but it’s always good to wrap them in soft fabric.
No chips. No scratches. No problem.
Avoid impact and/or extreme temperatures to keep your KULT pieces in the utmost condition.
Go back to basics.
Never use ultrasonic cleaners or harsh chemicals to care for your jewelry. Keep in mind that even chemical products that claim to be “for jewelry” can do damage. In most cases, warm water and soap, or a soft cloth, are the only cleaning supplies you need.
GOLD AND SILVER
When it comes to silver, we have one simple rule: wear often. The best way to keep your silver jewelry clean is by wearing it. When you are not wearing it, store it in an air-tight plastic bag, with a piece of chalk or silica gel to help prevent tarnish.
Gold is a soft metal, and is susceptible to scratches or dents. Be mindful of when you wear it and avoid storing it with other pieces of jewelry, especially diamonds.
How to clean: In a bowl, mix warm water with a few drops of soap (preferably detergent-free). Let the jewelry soak for 30 min to 1 hour. Use a soft cloth and lightly scrub off dirt. Rinse in water and dry thoroughly with a microfiber cloth.
DIAMONDS, SAPPHIRES, RUBIES AND EMERALDS
Diamonds are considered among the toughest stones on Earth. Then come Sapphires and Rubies, and Emeralds tend to be a bit frailer. Still, all three may suffer from chips if exposed to hard blows. So, make sure to wear them with care.
How to clean: All precious and semi-precious stones should be cleaned with care, avoiding bleach, chemicals, acetone, detergents and cleaners. Use lukewarm water and non-detergent soap and lightly scrub the stones with a soft brush or cloth. Rinse and dry with a microfiber cloth.
OPALS, LAPIS LAZULI, AND ONYX
Opals are delicate stones. Keep them in a soft cotton cloth when you’re not wearing them. For longer storage periods, place your opal in cotton wool with a few drops of water.
While you’re wearing Lapis Lazuli, you must avoid letting it come in contact with daily use chemicals, as they may remove the upper protective layer and expose the core of the stone.
Since Onyx is a stone that can scratch, make sure you avoid hitting or bumping your Onyx jewelry when wearing it.
How to clean: The best way to clean opals, lapis lazuli, and onyx is to wipe with a soft cotton cloth after each wear. Do not use any chemicals (including soap) and avoid wetting or soaking in water!